Samir

Orange customer

Hearing impairment
Deaf, fluent in sign language

Good digital accessibility practices for Samir

Good Reflexes Common mistakes
Pre-recorded videos
Propose subtitles that include sound information useful for understanding
Publish without any subtitles or transcript
Direct Events
Provide sign language interpretation and/or a velotype (live transcription)
Do not use an automatic transcription tool
Notification and alarm
Double the sound information with visual and/or vibrating signals
Provide sound-only information
Contact
Offer several ways to communicate (email, instant messaging, etc.)
Imposing the telephone call as the only way to contact
Podcast
Provide a transcription that contains the voices but also the sounds useful for understanding
Offer the podcast without any associated transcription