Orange digital accessibility guidelines

Types of Disabilities

Hearing impairments

  • Deaf people
  • Hard of hearing people
  • Deaf-blind people
  • Difficulty understanding speech in noisy environments
Examples of assistive technologies for video: transcript (text document that contains the text spoken in a video), captions (text displayed on screen that describes the dialog or sound of a video).

Visual impairments

  • People with low vision
  • People with color blindness
  • People sensitive to bright colors or lights
  • Blind people
  • Deaf-blind people
Examples of assistive technologies: braille display, screen reader, screen magnifier, customization of the display options.

Cognitive impairments

  • People with dyslexia
  • People with autism
  • Other disorder involving problems with reading, memory, concentration, understanding, problem solving, and language.
Examples of assistive technologies: speech recognition, hierarchized and simplified information, sans-serif fonts (Arial, OpenDyslexic), customized text spacing and colors.

Motor and dexterity impairments

  • People with limited or no use of their hands
  • People with uncontrollable tremors
  • People with difficulties to manipulate a mouse or type on a keyboard
  • People not able to use a mouse or a keyboard
Examples of assistive technologies: ergonomic keyboard and mouse, keyboard keyguard, joysticks, trackballs, switches, speech recognition software.
Digital accessibility is useful beyond physical and mental impairments and brings comfort to everyone in case of:
  • Noisy environments such as open space, shop, reception hall
  • Inadequate resources (black and white printer, low bandwidth Internet)
  • Online forms that can be completed using the keyboard alone without the need to use the mouse